Supporting efficient hospitality waste solutions for Draycote Hotel 

As a trusted waste management provider across Coventry and Warwickshire, Tom White has built a reputation for responsive, tailored, and reliable service. Our recent partnership with Draycote Hotel, a popular hospitality destination in the region, is a strong example of how expert waste solutions can elevate both operational efficiency and health and safety standards.

A fast response to urgent needs

When General Manager, Eamonn Cole, at Draycote Hotel experienced major service issues with a previous waste provider, leaving waste uncollected for 19 days, he turned to Tom White for a solution. Recognising the urgent health and safety risks posed by the missed collections, we quickly stepped in to stabilise the situation and restore order.

Tailored support for improved operations

Our team provided:

• An interim skip for immediate removal of excess rubbish
• 12 new bins, delivered and scheduled within just a few days
• Reliable collections now on a consistent schedule

By responding promptly and professionally, we were able to not only clear a backlog of waste but also put a sustainable system in place for the future.

Operational impact and long-term benefits

The transition to Tom White has already delivered significant advantages for Draycote Hotel:

• Improved service reliability - Scheduled waste collections
  
• Mitigation of health and safety risks - Associated with missed collections
• A dedicated local partner - Invested in customer satisfaction and responsive service

A partnership built on quality and care

This project highlights the importance of quality over low cost when it comes to critical services like waste management. Our ability to act fast, communicate clearly, and deliver dependable solutions has helped Draycote Hotel maintain its high standards in hospitality.

“Really good Waste Collection Company to deal with after we had some nightmare scenarios with other providers. We switched to Tom White, and they got our hotel & golf club set up with a new contract and bin delivery within 5 days. Chris Gibbons, their account manager, was super-efficient in getting everything in place very quickly. He even arranged temporary skips for our hotel over the weekend. Their level of customer service has been exemplary. Highly recommended.”
— Eamonn Cole, General Manager, Draycote Hotel

We’re proud to support the team at Draycote and look forward to continuing this positive relationship, one scheduled collection at a time.