Website Data Notices
Order forms (ecommerce)
Website Data Privacy and Cookies Policy
Tom White Waste Ltd is committed to ensuring that your privacy is protected and that we fully comply at all times with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, the 2018 GDPR all other applicable legislation.
1. The information we collect and how we use it
When you order or enquire about our products we need to know your name, address, email address, telephone number and, if ordering, your credit card number and expiry date. If you have ordered products for a third party we will need to know their delivery address. We gather this information to allow us to process your registration and process any orders you may make. The relevant information is then used by us, our agents and sub-contractors to organise delivery, provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of our service.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the products and services we provide. We or our agents and sub-contractors may contact you by mail, email or telephone to ask you for your feedback and comments on our products and services.
We and our group companies may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you but we will not do so without your expressed consent. If you would rather not receive this information, please manage your communications in your account. You can also unsubscribe from our contact list at any time by replying to a marketing email with the word “unsubscribe” in the subject line, by emailing us or by calling us on 024 7666 2121.
We may also want to provide you with related information from third parties we think may be of interest to you but we will not do so without your expressed consent. If you would rather not receive this information, please login to your account and change your preferences. We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please login to your account and change your preferences in your account.
A cookie is a small text file which we transfer to your hard drive through your web browser when you visit our website or open certain emails. It enables our own system to recognise you when you visit our website again and improve our services to you. The information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org.
Some of these cookies are essential for you to use Tom White Waste Ltd.
To order products on our website you will need to have cookies enabled. If you don’t want to enable cookies you can still enjoy browsing our website, however you will be unable to place orders for our services online.
Three types of cookies may be used during your visit to Tom White Waste Ltd.
·12 persistent cookies are not deleted after each visit
· Third party cookies that are used by our partners, for example, to help us measure the visitors
3. How we protect your information
Security is a major issue for anyone purchasing on the internet. You need to know that a website is legitimate, and transactions are secure before you buy. To address these issues, the Tom White Waste Ltd website uses a security certificate from Let’s Encrypt. Our secure server software uses the digital certificate to encrypt your credit card number. The encryption process takes the characters you enter and converts them into bits of code which are then securely transmitted over the internet. We also keep your information confidential. The internal procedures cover the storage, access and disclosure of your information.
3. Where we store the information
Storage of data is password protected and securely kept in a top tier third party platform.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
4. Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
5. Updating your details
If any of the information that you have provided to us changes, for example if you change your email address or name, please login to your account. If you wish to cancel your registration, please send an email to us at firstname.lastname@example.org
6. Your consent
7. How to contact Tom White Waste Ltd
T: 024 7666 2525
F: 024 7666 2121
8. Changes to this Policy
9. Marketing Permissions
Tom White Waste Ltd will send you from time to time catalogues, special offers and promotions by post, email, text message and telephone, but we will not do so without your express consent. If you do not wish to receive any further email, text or telephone calls from us please login to your account and change your preferences in your account. If you do not wish to receive any further posted mailings from us, please email: email@example.com Please ensure you include your full name and address as well as account number, if applicable. If you have opted in to receiving offers in the post from companies who we think may interest you, but have now changed your mind, please login to your account and change your preferences in your account. Please ensure you include your full name and address as well as account number, if applicable. As catalogues are printed in advance, it may take up to 8 weeks for the process to be complete, for emails it may take up to 4 weeks.
Whilst we will do our best to protect your information, we cannot ensure the security of your data transmitted to our website. Any information you submit is sent at your own risk. Once we have received your information we will use strict procedures and security features to prevent unauthorised access. We maintain the highest standards of security, however the transmission of information via the internet is not completely secure.
While every effort is made to ensure that the information contained in this site is correct, Tom White waste Ltd makes no warranty express or implied as to the nature or accuracy of any such material to the extent permitted by applicable law. Some of the photographs displayed on this site are for example purposes only and do not represent work carried out by Tom White Waste Ltd.
Tom White Waste Ltd may make changes to any content and information contained on this site, at any time without notice. By using this website you assume the risk that the information on this website may be incomplete, inaccurate, out of date or may not meet your requirements. Use of this site constitutes your acceptance of these Terms and Conditions.
The legal ownership and any copyright or other intellectual property rights in the site and its design, text, graphics, software and all other material on the site belong to Tom White Waste Ltd or its agents at all times, unless otherwise stated.
You may only download material or view and/or print a single hard copy for private or non-commercial use and no part of the site or its material shall otherwise be produced, transmitted or made available on a network without the prior written permission of Tom White Waste Ltd.
Any framing of or linking to this site is prohibited without the prior written permission of Tom White White Waste Ltd. Tom White Waste Ltd is not responsible for the content or reliability of any websites linked to from its site.
While Tom White Waste Ltd endeavours to ensure that this site is normally available 24 hours a day, we shall not be liable if for any reason this site is unavailable at any time or for any period. Access to this site may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond Tom White Waste Ltd’s control.
Tom White Waste Ltd shall not be liable for any loss of income, profits, goodwill data contracts or any type of special indirect or consequential loss arising from the inability to use or misuse of this site or any linked sites. Tom White does not warrant that this site or the server that makes it available are free of viruses or other harmful components.
The contents and use of this site are governed by English Law.
Company Registration No. 01201361.
VAT No. 273664045
Tom White Waste Ltd trading as Tom White. Registered in England. Company No. 01201361. Registered office Unit 13a Stonebrook Way, Longford, Coventry, West Midlands, CV6 6LN
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